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Privacy Policy

This Privacy Policy describes how GHD ALMEIDA SERVICOS MEDICOS LTDA collects, uses, stores, and protects personal data obtained through the website xarnyx.online, in connection with appointment requests, patient communication, and general contact with the clinic.

1. Data We Collect

• Full name
• Email address
• Phone number, when voluntarily provided
• City and state, when voluntarily provided
• Information submitted through forms, emails, or messages
• Basic technical information, such as IP address, browser, device, and access date/time

2. Purpose of Processing

• Respond to appointment requests and general inquiries
• Provide patient support and communication follow-up
• Organize clinic contact flow and service requests
• Maintain website functionality, security, and communication records
• Comply with legal or regulatory obligations, when applicable

3. Legal Bases

• Consent, when applicable
• Preliminary measures requested by the data subject
• Legitimate interest in maintaining communication and service organization
• Compliance with legal or regulatory obligations

4. Data Sharing

We do not sell personal data. Information may be shared only with essential service providers, such as hosting, email, security, and technical service providers, or when required by law or competent authority.

5. Information Security

We adopt reasonable technical and administrative measures to reduce the risk of unauthorized access, improper disclosure, alteration, loss, or destruction of personal data.

6. Data Subject Rights

Subject to applicable legislation, the data subject may request confirmation of processing, access, correction, anonymization, deletion where appropriate, portability where applicable, and information about data processing through the privacy contact listed above.

7. Retention

Data is retained only for as long as necessary to fulfill the purposes for which it was collected, to maintain service records, or to comply with legal and regulatory requirements.

8. Third-Party Links

This website may contain links to third-party services, including email applications or other external channels. We are not responsible for the privacy practices of third-party environments.

9. Updates

This Privacy Policy may be updated to reflect legal, technical, operational, or institutional changes. Periodic review is recommended.

10. Contact

If you have questions regarding this Privacy Policy or wish to exercise rights related to your personal data, please contact privacy@xarnyx.online.